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Fabriq Reset FAQ's


Are you looking to give your hair:

  • Unbeatable Shine

  • Smooth & Straighten Frizzy Hair

  • Define Your Natural Curls

  • Repair Damaged Hair

  • Results That Last Up To 4 Months

Then Fabriq at Samuel Chapman Salons could be for you!


We understand that you probably have more questions around this product that our clients are loving, so we have put together some of the most common ones for you.


Simply check them out below...



How long does a Reset treatment take?

The Reset treatment is personalised to you, so the exact time will vary. It’s usually somewhere between 2-3 hours but please ask your Stylist during your consultation.


What’s the minimum age for a Reset treatment?

The Reset treatment is available for use on clients from the age of sixteen.


Can I have the Reset treatment if I’m pregnant?

Our treatments are built on conditioners and proteins and don’t contain formaldehyde or any of its derivatives. If you’re pregnant or nursing and have any concerns, we recommend you consult with your doctor before booking a Fabriq treatment.


Is Reset cruelty free and vegan?

Yes, Reset is both cruelty free and vegan.


Will I need to use special products at home after having the smoothing treatment?

To get the best from your Reset treatment and make it last, there are two ranges of home care products, the Build range and the Hydrate range. Each range includes a gentle shampoo that’s free of sodium chloride (salt) and sulphates, a nourishing conditioner and a pampering mask. Your stylist will let you know which range will be best for your hair.


How soon can I wash my hair after having the smoothing treatment?

Once the Reset treatment is complete, you can wash your hair after as little as 30 minutes. Most people prefer to wait and wash at home whenever it suits them. Please note, it’s important that you rinse your hair for 3-5 minutes before washing it for the first time after having the treatment.


When can I colour my hair with Reset smoothing treatment?

Non-oxidising colours (direct acting true semi-permanent and temporary colours) can be applied directly after the first shampoo, which can be after just 30 minutes. Oxidising colours (tints, bleach, quasi-permanent) can be applied either 2 days before the service or 2 days afterwards. It is usually best to lighten prior and add depth and tone after the treatment.


Can I mix and match the homecare ranges?

There are no rules! But the shampoos, conditioners and masks from each range are designed to work in harmony together, so they do their best work when paired with products from the same collection.


Why should I use Fabriq Homecare products after a Reset treatment?

We highly recommend using the Build or Hydrate Shampoos, Conditioners and Masks exclusively after a Reset treatment.


Why? Because these products are sodium chloride and sulphate free and have been developed to maximise the longevity of the treatment. They also contain our special African and Amazonian fruit and plant extracts to give you the longest lasting results.


How often should I use the home care mask?

We recommend using Build or Hydrate mask once a week for the best results, but they can be used as often as you wish…


How do I know which home care range is best for me?

If your hair is dry, damaged or coarse – Hydrate will help to reintroduce moisture and leave your hair soft and shiny. If your hair is limp, lifeless and lacks body – Build will work to add volume and softness. You can always chat to your hair stylist if you’re unsure.


What’s the difference between the Fabriq conditioners and the masks?

The Build and Hydrate Masks contain much smaller protein molecules than the conditioners and we recommend leaving them on for longer. This means they have more time to develop, helping to build strength and hydration into the hair. The Masks also contain shine enhancers so you’re left with super-shiny results.


Still have questions?

Contact our salons on:

01273 323597


Book Your Hair Appointment:

Call 01273 323597 Opt 1 Hove, Opt 2 Haywards Heath


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